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To: All Impacted Customers

Preliminary Report: Washout near Savanna, Illinois

At 8 :00 p.m. CST on Saturday, July 24, 2010 a track washout was reported near Savanna , Illinois. This location is approximately 135 miles southeast of Lacrosse, Wisconsin.

BNSF personnel are on the scene to determine the impact. It is estimated the main track will be returned to service at 8:00 p .m. CST on Sunday, July 25 , 2010. BNSF may reroute some traffic in order to minimize impact to service. We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 24 to 36 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to