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To: All Impacted Customers

Update Report: Flooding in Missouri and Arkansas

As mentioned in a Service Advisory issued on Monday, April 25, 2011, BNSF experienced flooding in Missouri and Arkansas.

As of 4:30 p.m. CST service has resumed on the Cherokee Subdivision, which is between Jeff, Missouri and Racine, Missouri (approximately 68 miles west of Springfield, Missouri).

The Thayer South Subdivision, which is at Hardy, Arkansas (approximately 19 miles south of Thayer, Missouri) remains out of service due to a levee break at Poplar, Missouri. Estimated opening has not been established.

Please see for maps and additional information. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to