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To: All BNSF Customers
06/23/2008

Flood Update - A message to BNSF customers about the effects of Midwest flooding on BNSF

To our valued customers:

I am pleased to report that floodwaters along the upper Mississippi and its tributaries have begun to recede, although there is still substantial maintenance and, in some cases, reconstruction work required to restore BNSF trackage to normal operation.

At Fort Madison, Iowa, we are now able to operate trains on our double-track Transcon main line between the Midwest and California. Maintenance work continues in the area, and we still are working through some traffic that began moving toward the area last week, so we expect some delay to shipments now coming onto our system.

Our east-west main line across southern Iowa remains impacted, although flooding in the Burlington area has receded to the point that we have begun reconstruction and repair work. Major reconstruction will be required to restore trackage just east of Burlington. The main line at Ottumwa, Iowa, which was closed early last week, re-opened the afternoon of Saturday, June 21.

Elsewhere, trackage along the Mississippi in the Quincy, Ill., area - including our river crossing at that point - and on the main lines along the Mississippi via Hannibal and Cape Girardeau, Mo., north and south of St. Louis, remains closed. We anticipate that it will be a week before the Quincy crossing is re-opened and more than a week before the other main lines are restored to service.

As conditions change and main lines are restored to service, we will provide specific information in Customer Service Updates.

Your shipments are continuing to move via alternate routes, although running time for trains via those detour routes may be 24 to 36 hours longer than usual. We remain committed to moving your shipments, and to minimizing any delay resulting from the flooding and resulting repair work.

Thousands of BNSF people have responded to the challenge; the accompanying photo taken this morning just east of Burlington, Iowa, gives some idea of the scope of that challenge.

SA 06-23-08_Flood photo.jpg

Thank you for your business, and please contact your BNSF representative if you have questions.


John Lanigan
Executive Vice President and Chief Marketing Officer


If you have any questions, please send an email to Customer.Notifications@bnsf.com