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To: All Impacted Customers

Final Report: Derailment at Panhandle, TX

Intermodal train Q-CLOSTL1-20 derailed on multiple main tracks at Panhandle, Texas, 11:55 p.m. Central time, Thursday, June 20, 2013. The train was operating between Amarillo, TX and Enid, OK. Panhandle, Texas is located 27.6 miles northeast of Amarillo, TX.

The North Siding reopened at 8 p.m. Central time, June 21, 2013; Main 1 reopened at 10 p.m. Central time, June 21, 2013; Main 2 reopened at 6 a.m. Central time, June 22, 2013.

Customers may experience delays of 24 to 48 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at

If you have any questions; please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to