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To: All BNSF Customers

Service Update for Friday, February 27, 2015

The operation experienced steady performance and good fluidity across the network this week. Severe winter weather in Colorado and across parts of the South did not cause any major service disruptions, with increased systemwide on-time performance during the period. Once again, our total trains holding count experienced a double-digit decline for the third consecutive week and has dropped by nearly 46 percent this month.

We are also pleased to report that a tentative agreement has been reached involving the contract dispute at ports in the Pacific Northwest and California. While this agreement still requires ratification, normal operations are expected to resume over the next several weeks. We will manage our operations at the West Coast ports, while working with port officials and our customers, to address backlogs that exist and will keep you informed should any future service inconsistencies occur.

Below is a look at the key operational performance categories for the week ending February 24:

Total trains held for the past week decreased to an average of 66.3, which is down more than 21 percent from the prior week and better by more than 80 percent from a year ago. Total trains on the system was down by nearly four percent from the prior week with an average of 1,596 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 267.2 compared to 269.9 MPD the prior week. Locomotive dwell increased by 3.6 percent from the prior week at 19.9 hours.

Car velocity was essentially unchanged at 209.1 MPD versus 210.2 MPD recorded the prior week, but nearly 17 percent better than the average recorded this same week in 2014.

Train velocity was down less than one percent from the prior week at 17.7 miles per hour. This week's reported average remains more than 21 percent faster than one year ago.

Total volume was 180,164 units moved in Week 7 (ending February 21).

Terminal dwell was unchanged at 25.2 hours, which is 17 percent better than the average from this week in 2014.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

If you have any questions, please send an email to