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To: All Impacted Customers

Update Report: Washout near Savanna, Illinois

As mentioned in a Service Advisory on July 24, 2010, BNSF reported a track washout near Savanna, Illinois. It is estimated the main track will be returned to service at 1:00 p.m. CST on Tuesday, July 27, 2010.

Some traffic has been rerouted in order to minimize impact to service. Customers may experience delays of 36 to 48 hours on shipments moving through this corridor. We will continue to provide you with additional information as it becomes available.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to