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To: All Impacted Customers

Update Report:  Extreme Cold and Winter Weather in the South East

As mentioned in a Service Advisory on January 11, 2011, BNSF service is improving but continues to be impacted by extreme cold and winter weather conditions in Atlanta, Georgia, Memphis, Tennessee and Birmingham, Alabama.

Customers may continue to experience delays over the next 24 to 48 hours.

If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 Option 4, Option 3.

If you have any questions, please send an email to