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To: BNSF Automotive Customers
08/17/2015

BNSF Automotive 2015 Labor Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Labor Day holiday falls on Monday, September 7.

TRAIN SERVICE
BNSF's Automotive 2015 operating plan for the Labor Day holiday will remain focused on meeting customers' expectations while matching operations to any reductions in traffic volumes. We anticipate that shipments originating or arriving destination on Monday, September 7, through Thursday, September 10, may experience extended destination availabilities of up to 24 hours.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

AUTOMOTIVE FACILITY OPERATIONS
All Automotive facilities will be open during the holiday.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Web Tracing tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Labor Day and will maintain a limited staff on Monday, September 7.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool. Faxed shipping instructions are not accepted. Assistance with shipping instructions at BNSF Waybill Solutions is available 24 hours a day, 365 days a year. Please call 888-428-2673 and select option 3, option 2 and option 3 for assistance.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com