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To: BSNF Customers

Surface Transportation Board Testimony

On April 10, 2014, BNSF and other Class 1 railroads participated in a hearing held by the Surface Transportation Board (STB) in Washington, D.C., to discuss how service issues are affecting certain customers, and to review BNSF's short- and long-term actions to improve velocity and increase capacity for all our customers.

During the hearing, BNSF discussed our recovery efforts, the progress we expect to make in the future, and our commitment to continue keeping our customers informed about our operations and service delivery.

The following documents provide additional detail on the testimony given during the hearing and the subsequent update provided to the STB on April 23, 2014.

STB Testimony 4.10.2014.pdfSTB Testimony 4.10.2014.pdf

STB Update 4.23.2014.pdfSTB Update 4.23.2014.pdf

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