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To: All Affected Customers

Final Report: Derailment near Guernsey, California

As stated in a Service Advisory issued on October 1, 2012, Amtrak 7121 derailed near Guernsey, California at 2:20 PM CST on Monday, October 1, 2012.

The main track was returned to service at 7:30 AM CST, October 2, 2012. Customers may experience delays of 24 to 36 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to