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To: All Impacted Customers

Preliminary Report: Track Washout near Winfield, Kansas

At 12:50 p.m. CT on Tuesday, April 28, a track washout was reported near Winfield, Kansas. This impacts the normal route between Kansas City, KS and Oklahoma City, OK. BNSF does have alternative routes around the impacted area.

The normal route is estimated to open at 5:00 p.m. CT on Thursday, April 30.

Customers may experience delays of 12 to 24 hours on shipments moving through this corridor.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to