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![]() Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities. |
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01/30/2019 UPDATE: Extreme Cold Impacting Operations in Midwest Arctic cold across the northern Plains and upper Midwest has caused significant operational challenges for train and hub operations in the region. All-time records have been broken in many locations, including Chicago, with air temperatures nearly 30 below zero and wind chills around 50 below zero. Most gate restrictions at these intermodal facilities will go into effect at midnight tonight. When implemented, gate restrictions are intended to ensure inventory balance at a facility and guard against a surge of in-gate volumes that would impede the ability to unload backlogged inbound volume. We will adjust and remove these restrictions as soon as possible. Drivers operating in and out of intermodal facilities should download and use the RailPASS mobile application to receive real-time updates and instructions to enhance the productivity of their visit. LPC Intermodal: Drivers picking up containers at LPC with a Lot S “Top of Stack” designation are asked to prioritize those shipments first in order to reduce wait times. The LPC “S” Lots are located under the widespan cranes. BNSF West Coast hubs originating volume destined for Chicago or St. Paul facilities are also affected:
The severe cold will linger for the next 24-36 hours with some snow likely in the region, particularly the Chicago area, on Thursday night. Weather conditions will begin to improve on Friday along with a major warmup this weekend. As we have communicated, our focus is on restoring normal operations as quickly and effectively as possible. If you have any questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673. We will continue to provide customers with further updates. | ||||
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