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To: All Impacted Customers

Update: Derailment at Panhandle, TX

As previously reported, intermodal train Q-CLOSTL1-20 derailed on multiple main tracks at Panhandle, Texas, 11:55 p.m. Central time, Thursday, June 20, 2013. The train was operating between Amarillo, TX and Enid, OK. Panhandle, Texas is located 27.6 miles northeast of Amarillo, TX.

Alternate routes have been established to move traffic around this segment of track.

The North Siding has re-opened as of 8:00 p.m. Central time and Main One has re-opened as of 10:00 p.m. Central time, Friday June, 21 allowing for some train movement, although will still see delays through area. Estimated time of opening for Main Two is 6:00 a.m., June 22, 2013.

BNSF will continue to provide updates as information becomes available.

Customers may experience delays of 24 to 48 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at

If you have any questions; please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to