Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Intermodal Customers

Preliminary Report: Hurricane Ida

Hurricane Ida is expected to make landfall near the New Orleans, Louisiana area beginning this evening. BNSF will close our New Orleans Intermodal facility at 12:00 p.m. CT on Monday, November 9, 2009 due to emergency preparedness activities.

New Orleans traffic en route will be staged immediately. We will send updates when more information becomes available.

If you have questions regarding this information, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to