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To: All Impacted Customers                                          

Report: Derailment at Clarendon, Texas

At 6:00 a.m., CT on Saturday, November 22, 2008, train Q CLOALT1 21 derailed 10 cars at
Clarendon, Texas. This location is approximately 65 miles east of Amarillo, TX. The main track is
estimated to be restored at 8:00 a.m., CT on Sunday, November 23, 2008.

Customers may experience delays of 24 to 36 hours on shipments moving through this corridor.

We will continue to send additonal updates as conditions change. If you have any questions,
please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to