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To: All BNSF Intermodal Customers

Final Report: Hurricane Ida

As mentioned in a Service Advisory issued on Monday, November 9, 2009, BNSF reported Hurricane Ida was expected to make landfall near the New Orleans, Louisiana area and our New Orleans Intermodal facility would close at 12:00 p.m. CT on Monday, November 9, 2009 due to emergency preparedness activities.

Hurricane Ida was reduced to a tropical storm and made landfall around 7:00 a.m. this morning about 30 miles east of Mobile, Alabama. The BNSF New Orleans Intermodal facility opened at 7:00 a.m. with no service exceptions.

If you have questions regarding this information, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to