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To: All Impacted Customers

Final Report: Washout near Ottumwa, Iowa

As mentioned in a Service Advisory on August 11, 2010, BNSF reported a track washout near Ottumwa, Iowa. The main tracks were fully restored to service at approximately 10:10 a.m. CST on August 12, 2010.

Customers may experience additional delays of 12 to 24 hours on shipments moving through this corridor. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to