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To: All Impacted Customers

Severe Weather Update - Memphis, Tennessee

As mentioned in a Service Advisory on Tuesday, February 05, 2008 a tornado touched down at the Memphis Intermodal Facility.  The hub was restored to service at 4:00 p.m. CT on Wednesday, February 6, 2008.  The hub is still experiencing recovery issues and traffic volume remains high.  BNSF will continue to monitor the flow to maintain fluidity.  Customers may experience delays of 12 – 24 hours on shipments moving through this hub.

Also mentioned in an earlier Service Advisorydated Wednesday, February 6, 2008, BNSF has provided one free day of storage to units which were in inventory at the Memphis Intermodal Facility at the time of the tornado.  

If you have any questions, please contact us:

BNSF Customer Support 1-888-428-2673, option 4, option 3.
BNSF Storage Department 1-888-428-2673, option 3, option 3, option 2.

If you have any questions, please send an email to