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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Initial Report: Derailment near Williford, Arkansas

As mentioned in a Service Advisory issued on January 23, 2013, BNSF reported that intermodal train Z-MEMLAC7-22
has derailed near Williford, Arkansas at 2:10 AM CST on Wednesday, January 23, 2013. This location is approximately
40 miles south of Thayer, Missouri.

BNSF personnel are on site. We estimate that the main line will return to service at approximately midnight
tonight. Reroutes are being considered in order to minimize impact to our customers. BNSF will continue to
provide you with additional information as it becomes available. Customers may experience delays of 24 to
36 hours on shipments moving through this corridor.

Updated shipment information is always available through the secure Rail Central web tool at If
you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3

If you have any questions, please send an email to