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To: BNSF Automotive Customers
06/14/2017

BNSF Automotive 2017 Independence Day Operating Plan

TRAIN SERVICE
This year, the Independence Day holiday falls on Tuesday, July 4. BNSF will operate automotive trains over the Independence Day holiday and our automotive facilities will remain fully-staffed and open for haulaway 24/7. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to expected lighter volume levels over the holiday and during model year plant shutdowns, we anticipate some extending of our service schedules as we consolidate volumes to fill trains. We expect that shipments from Monday, July 3 through Saturday, July 15, may experience delays of up to 48 hours.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Independence Day and will maintain a limited staff on Tuesday, July 4.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com