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To: BNSF Intermodal Customers

Service in the Midwest Impacted by Extreme Winter Weather Conditions

BNSF service is being impacted by extreme cold and winter weather conditions across the Midwest. The extreme cold and snow are presenting significant operating challenges for train and hub operations in the Chicago area. This weather event is creating fluidity issues across all of Chicago and has impacted our interchange operations as well.

Customers may experience delays through next week. If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to