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To: All Impacted Customers

Final Report: Derailment near Ash Fork, Arizona

As mentioned in a Service Advisory issued on May 14, 2011, merchandise train M BELPHX1-12 derailed near Ash Fork, Arizona. This location is approximately 20 miles west of Williams, Arizona.

The main track was returned to service at 2:30 p.m. CST on May 15, 2011. Customers may experience delays of 24-36 hours on shipments moving through this corridor.

Updated shipment information is always available through the Rail Central tool in the secure If you have any questions, please contact BNSF Customer Support at 1-888-428- 2673, option 4, option 3.

If you have any questions, please send an email to