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To: All Impacted Customers

Update Report: Extreme Cold and Winter Weather in the South East

    As mentioned in a Service Advisory on January 10, 2011, BNSF service continues to be impacted by extreme cold and winter weather conditions in Atlanta, Georgia, Memphis, Tennessee and Birmingham, Alabama. The Atlanta and Birmingham ramps are open today, but Atlanta crews are unable to load or unload trains due to snow and ice accumulations.

    Customers may continue to experience delays over the next 24 to 48 hours.

    If you need additional information, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to