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To: All BNSF Customers

Service Update for Friday, December 5, 2014

The operation remained fluid over the past week with strong gains in on-time performance across all business groups. With Thanksgiving behind us and freight volumes returning to their traditional levels, locomotives are becoming more available and favorable conditions exist for improved velocity and network performance as we approach the New Year. We also expect milder, above average temperatures throughout much of the network, particularly in the North Region, during the upcoming week.

While the network experienced a week of good fluidity, the operation had to manage some service interruptions and backlogs. A derailment on December 1 near Wadena, Minnesota affected both main tracks, with one main track returning to service about 24 hours after the incident. Train flows and routing through this area have returned to normal.

BNSF received the last two locomotives of our initial 2014 order this week, which bolsters our fleet by 500 this year. We will also take delivery of several additional locomotives through the end of December, and we have reallocated some locomotives as a result of changing market conditions. As part of our announced 2015 capital plan, BNSF will also take delivery of 330 new energy and fuel-efficient locomotives next year.

We also continue to manage service inconsistencies at ports in the Pacific Northwest due to the ongoing labor situation. Restrictions on some export/import traffic at several of our hubs have been implemented and, in some cases, subsequently withdrawn based on a daily evaluation of conditions. With port operators and dockworkers resuming contract negotiations this week, we continue to hope for a resolution in the near future.

Below is a look at the key operational performance categories for the week ending December 2:

Total trains held for power for the week was an average of 47.9, which is an 18 percent decrease from the prior week. Total trains on the system remains elevated with an average of 1,816 trains on the system but is down four percent from the prior week.

Locomotive velocity, measured in miles per day (MPD), was 247.2 compared to 253.3 MPD the prior week. Locomotive dwell increased to 18.0 hours versus 16.9 hours for the prior week.

Car velocity held mostly steady at 190.0 MPD versus 190.6 MPD recorded the prior week.

Train velocity improved for the week up over one percent at 15.5 miles per hour.

System wide on-time performance was 77 percent for the week. Intermodal on-time performance came in slightly above the system wide result at 77.7 percent, up 39 percent from the prior week.

Total volume was down as a result of the Thanksgiving holiday with 181,489 units in Week 48. While still robust, this ends a streak of 11 consecutive weeks of total volume exceeding 200,000 units.

Terminal dwell was up 2.5 percent this week at 28.6 hours compared to 27.9 the prior week.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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