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To: All Impacted Customers

Report: Derailment near Ash Fork, Arizona

Merchandise train M BELPHX1-12 has derailed near Ash Fork, Arizona at 7:10 p.m. CST on Friday, May 13, 2011. This location is approximately 20 miles west of Williams, Arizona.

The main track is out of service and is estimated to return to service at 1:00 a.m. CST on Sunday, May 15, 2011. This service interruption will affect traffic moving to and from the Phoenix area. Customers may experience delays of 24-36 hours on shipments moving through this corridor.

Updated shipment information is always available through the Rail Central tool in the secure If you have any questions, please contact BNSF Customer Support at 1-888-428- 2673, option 4, option 3.

If you have any questions, please send an email to