Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Carload Customers

Update Report: Hurricane Gustav

As mentioned in the Service Advisory issued on August 29, 2008, Hurricane Gustav is expected to make landfall near the New Orleans, LA and Houston, TX areas late Monday, September 1, 2008.

BNSF closed our New Orleans Interchanges as of 9:30 p.m. CT on Friday, August 29, 2008. New Orleans inbound traffic has been staging enroute or will be rerouted via other connections at Memphis, TN or Kansas City, KS.

Houston and Galveston will be open with no traffic outbound or inbound until after Hurricane Gustav has made landfall. Beaumont is closed and all personnel have been evacuated.

Customers can expect delays of 48 to 72 hours.

We will continue to send updates after the storm has hit landfall.

If you have questions regarding this information, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to