Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Updated Report: Derailment at Walong, California

The Union Pacific Railway reported a train derailed near Walong, California Monday, May 20, 2013. This location is approximately 40 miles south of Bakersfield, California. BNSF trains operate over this segment of track and cannot advance until a route is open. Estimated time of opening of the main track is 2:00 p.m. Pacific time, Tuesday, May 21, 2013.

BNSF will continue to provide additional information as it becomes available. Customers may experience delays of 24 to 48 hours on shipments moving through this corridor. Updated shipment information is always available through the secure Rail Central web tool at

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to