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To: All Impacted Customers

Update Report: Severe Weather and Flooding Across the Southeast Region

Weather conditions have improved on the Thayer Subdivision and water levels at Black Rock, Arkansas have remained stable over the past 24 hours. This has allowed our crews to repair damaged roadbed and raise the elevation of the tracks. As a result of this work, the main track is open for limited service at this time.

Memphis: The Memphis Intermodal facility is open and traffic is moving into and out of Memphis, Tennessee over a combination of reroutes and via our mainline. All traffic will experience additional delays of 24-36 hours.

Atlanta: BNSF is currently moving intermodal traffic to and from Atlanta via reroutes. All traffic moving in the Los Angeles – Atlanta lane will experience delays of 24-36 hours.

BNSF will continue to reroute some traffic in order to minimize the impact to shipments moving through this corridor as congestion resulting from this track outage is alleviated.

Please see our website at for maps and additional information. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673 option 4, option 3.

If you have any questions, please send an email to