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To: All BNSF Customers

UPDATE: Service Fully Restored on Southern Transcon in Iowa; Winter Weather Challenges in Montana

BNSF operations on our Southern Transcon route through southeastern Iowa have been fully restored following Monday's derailment on our Marceline Subdivision, approximately four miles west of Ft. Madison, Iowa. As we reported, the second main track re-opened yesterday afternoon and train flows to/from Chicago continue to normalize.

Along our primary Northern Transcon route connecting Seattle and Chicago, winter weather challenges remain between Glasgow, Montana and Sandpoint, Idaho. Winter storm warnings are in effect across much of Montana as significant snow is expected tonight and tomorrow, particularly along the mountain passes through Glacier National Park east of Whitefish, Montana. Customers should expect continued delays for shipments moving through this region.

In the Pacific Northwest, no additional landslide events were reported overnight as BNSF crews continue to address susceptible locations along our Bellingham and Scenic Subdivisions in the Seattle area.

If you have any questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673 (select option 4, then option 3).

We will continue to provide you with further updates on any significant service interruptions.

If you have any questions, please send an email to