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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Customers

BNSF Flood Advisory: Update - Marceline, MO

BNSF restored service over its Transcon route late Saturday evening, June 28, 2008. Both main lines are
open for service at significantly reduced speeds. BNSF will continue to re-route some traffic to manage the
capacity due to the backlog of trains and the slow orders necessary to accommodate additional repairs to
flooded tracks. Shipments over our Chicago-Kansas City route may continue to be delayed at least 48

The Chicago/Denver route (to and from) continues to be out of service due to flooding just east of
Burlington, Iowa. We are re-routing via our southern route around that flood-affected area, with expected
delays of at least 48 hours.

We are still experiencing flooding at various locations on the Mississippi River between Burlington, Iowa,
and Memphis, TN. This flooding affects shipments to and from Memphis, Birmingham, St. Louis and
Atlanta, with delays of at least 24 to 36 hours.

BNSF Customer Support may be contacted at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to