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To: BNSF Automotive Customers
05/10/2016

BNSF Automotive 2016 Memorial Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Memorial Day holiday falls on Monday, May 30.

TRAIN SERVICE
BNSF will continue to operate a normal schedule of trains over the Memorial Day holiday. However, due to probable lighter volumes at origin and possible reduced haul away at destination, we anticipate that outbound and inbound shipments from Sunday, May 29, through Tuesday, May 31, may experience delays of up to 24 hours.

INTERLINE TRAFFIC
Reduced operations are not expected. BNSF will accept and deliver all regularly scheduled interchanges. Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

AUTOMOTIVE FACILITY OPERATIONS
All Automotive facilities will be open during the holiday.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Web Tracing tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal weekend coverage and will maintain a limited staff on Monday, May 30.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool. Faxed shipping instructions are not accepted. Assistance with shipping instructions at BNSF Waybill Solutions is available 24 hours a day, 365 days a year. Please call 888-428-2673 and select option 3, option 2 and option 3 for assistance.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com