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To: BNSF Intermodal Customers and BNSF Equipment Interchange Contract Holders
05/15/2017

BNSF Intermodal 2017 Memorial Day Operating Plan

TRAIN SERVICE
This year, the Memorial Day holiday falls on Monday, May 29. BNSF will continue to operate Intermodal trains over the Memorial Day holiday. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that outbound and inbound shipments from Saturday, May 27 through noon on Tuesday, May 30 may experience delays of up to 24 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

SA_IMDL Holiday Hours 2017-05-15.pdfSA_IMDL Holiday Hours 2017-05-15.pdf

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Memorial Day and will maintain a limited staff on Monday, May 29.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com