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To: All Impacted Customers

Preliminary Report: Track Outage at Sais, New Mexico

Grain train G-LUBSTO5-14 had an equipment issue that blocked the single main track at Sais, New Mexico delaying traffic through the area for approximately 7 hours. This location is approximately 20 miles east of Belen, New Mexico. The train has been repaired and the track is back in service.

As a result of this incident, Intermodal trains could experience delays of 6 to 8 hours and other traffic could see delays of 10 to 12 hours throughout the recovery.

Updated shipment information is always available through the Rail Central tool in the secure

If you need additional information, please contact BNSF Customer Support at 888-428-2673 option 4, option 3.

If you have any questions, please send an email to