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To: All BNSF Customers

Service Update for Friday, October 10, 2014

This week, our operation moved the largest weekly unit volume of the year so far. Despite the large volume, our operation remained fluid during the period. The network experienced no major interruptions across the North, Central and South regions. With increasing capacity demands associated with the upcoming holiday season and an expected record harvest, we continue to work diligently to manage elements that impact velocity.

Maintenance and expansion work along the network also continues, particularly in the upper Midwest and Northern Plains, to ensure we complete the planned work ahead of winter’s arrival. In Chicago, which remains a source of congestion associated with heavy volume and interchange switching, we continue to evaluate and, in some cases, implement the re-routing of trains through alternate gateways, such as Kansas City and St. Louis.

Below is a look at the key operational performance categories for the week ending October 7:

Total trains held for power for the week was an average of 64.6, which is up from the 60.6 trains held the prior week. Total trains on the system continues to be robust, increasing to 1,938, which is 11 trains more than last week.

Locomotive velocity, measured in miles per day (MPD), declined slightly to 248.4 compared to 249.2 MPD during the prior week. Locomotive dwell was essentially unchanged at 16.7 hours versus 16.6 hours for the prior week.

Car velocity, measured in MPD, declined slightly for the week at 183.7, which is one and a half percent lower than the 186.6 MPD recorded the prior week.

Train velocity was also down slightly for the week at 14.4 miles per hour, which is 0.2 miles per hour slower than the prior week.

Total volume handled this week was the year's biggest to date, once again topping the 200,000 mark at 208,554 units handled in Week 40.

Terminal dwell increased by less than one percent to 27.7 hours for the week, which is six minutes longer than the prior week.

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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