BNSF Intermodal 2009 Labor Day Operating Plan
This year, the Labor Day holiday will be observed on Monday, September 7.
BNSF will continue to operate Intermodal trains over the Labor Day holiday. However, due to lighter volumes of traffic and possible train consolidations, shipments originating or terminating Saturday, September 5, through noon on Tuesday, September 8, may experience extended availabilities of up to 24 hours.
Please contact your BNSF Intermodal Marketing or Customer Support Representative if you anticipate critical service requirements over the holidays.
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.
INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.
For interactive tracing 365 days per year, please use BNSF’s Web Tracing at www.bnsf.com by logging in with your user name and password, then selecting the “Equipment Tracing” section. For service issues, please call 1-888-428-2673, option 4, then option 3.
Customer Support will provide normal weekend coverage. A limited staff will be available on Monday, September 7.
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions web tool at www.bnsf.com. Faxed shipping instructions are not accepted. A limited staff at the BNSF Revenue and Pre-Rate Waybilling Center will be available on Monday, September 7, for assistance with customer shipping instructions. Please call 1-888-428-2673, option 3, 2, 3, for assistance.
The Storage Department will maintain limited staffing for 24 hours on Monday, September 7.
Labor Day is a U.S. holiday as outlined in the BNSF Intermodal Rules and Policies Guide and the BNSF Equipment Interchange Agreement. Below are storage rules applicable to holidays.
Storage free time is the amount of time allowed for a unit to be left at a BNSF facility once notification has been given that the unit is available for pickup or delivery. If Labor Day falls during the unit free time, the holiday will not be included in the calculation of storage charges. If notification is made on Labor Day, the day of notification will roll to Tuesday, September 8.
BNSF strongly encourages equipment pickup at facilities throughout the holiday period. Continual operations and pickups will alleviate congestion and avoid additional charges. If you have questions regarding storage, call our toll-free number, 1-888-428-2673, option 3, 3, 2.