Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Preliminary Report: Washout near Ottumwa, Iowa

At 4:00 p.m. CST on Wednesday, August 11, 2010 a track washout was reported near Ottumwa, Iowa. This location is approximately 220 miles east of Omaha, Nebraska.

BNSF personnel are on the scene to determine the impact. The current estimate is that the main track will be returned to service at approximately 4:00 p.m. CST on Thursday, August 12, 2010. BNSF may reroute some traffic in order to minimize impact to service. We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 24 to 36 hours on shipments moving through this corridor. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to