Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Update Report: Tunnel Outage near Helena, Montana

As mentioned in a Service Advisory issued on July 22, 2009, BNSF reported a track closure on the MRL between Helena, Montana and Missoula, Montana due to the Mullan tunnel being out of service. Due to ongoing problems experienced during the repair, there is no estimated time of opening for the main track at this time. Trains scheduled to move through this area will continue to be re-routed.

We will continue to provide you with additional information as it becomes available.

Customers may experience delays of 24 to 48 hours on re-routed shipments.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to