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To: BNSF Automotive Customers
08/11/2017

BNSF Automotive 2017 Labor Day Operating Plan

TRAIN SERVICE
This year, the Labor Day holiday falls on Monday, September 4. BNSF will operate automotive trains over the Labor Day holiday and our automotive facilities will remain fully-staffed and open for haulaway 24/7. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter traffic volumes and possible train consolidations, shipments from Monday, September 4 through Thursday, September 7 may experience delays of up to 24 hours.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF's Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Labor Day and will maintain a limited staff on Monday, September 4.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com