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To: All Impacted Customers

Final Report: Washout near Savanna, Illinois

As mentioned in a Service Advisory on July 25, 2010, BNSF reported a track washout near Savanna, Illinois. This line runs between Chicago, IL and St. Paul, MN. The main tracks were restored to service earlier today. BNSF is currently working to move freight impacted by the outage to destination and restore operations to normal. Customers may continue to experience delays throughout the week as service resumes.

We will continue to provide you with additional information as it becomes available. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to