Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Winter Weather - Texas to Illinois

Weather conditions between Amarillo, Texas and Chicago, Illinois are having a negative impact on the
normal flow of traffic. Ice, freezing rain and cold temperatures are causing slow train movements. BNSF
personnel are working to minimize customer delays; however, delays are expected throughout this area.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to