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To: All BNSF Customers

Service Update for Friday, December 11, 2015

The operation generated strong performance gains this week with velocity for cars, trains and locomotives at their highest levels of the year to date. Total trains held was reduced by a third from last week to near its lowest weekly average recorded this year. In addition, we experienced solid improvement in terminal dwell, which is down to the fewest average hours since early May. Total volume moved by the railroad returned to traditional levels this week following the Thanksgiving holiday.

While much of the network is experiencing favorable operating weather, heavy rain and high winds in the Pacific Northwest have caused some service interruptions. High water and rockslides triggered some temporary track outages involving several subdivisions in western Washington as well as on our Oregon Trunk Subdivision earlier this week. BNSF crews continue to quickly address any track issues and re-route some trains around affected areas to minimize delays. This storm system will move east this weekend with the potential for significant snow in parts of the Rockies and heavy rain possible from Chicago south to the Gulf Coast.

Below is a look at the key operational performance categories for the week ending December 8:

Note: We continue to provide comparisons below to the performance from the prior week. However, given the strong performance improvements we began generating at this time last year, we will now compare weekly performance in some of the following categories against the average recorded from the same month last year to more fairly present a year-over-year comparison.

Total trains held for the week was down by nearly 33 percent to an average of 34.9 versus 51.7 trains held the prior week.

    Versus the December 2014 average: better by 75.0%

Total trains on the system was up by more than two percent from the prior week with an average of 1,378 trains on the system.

Locomotive velocity, measured in miles per day (MPD), was 295.9, which is up by more than seven percent from the prior week's 275.5 MPD.
    Versus the December 2014 average: better by 14.3%

Car velocity was up by more than three percent at 237.1 MPD versus 229.2 MPD recorded the prior week.
    Versus the December 2014 average: better by 18.4%

Train velocity improved by nearly three percent from the prior week at 21.5 miles per hour.
    Versus the December 2014 average: better by 31.9%

Total volume was up by more than 10 percent from the prior holiday week with 196,544 units moved in Week 48 (ending December 5).

Terminal dwell was down by more than seven percent from the prior week at 23.6 hours.
    Versus the December 2014 average: better by 10.6%

As always, we thank you for your business and appreciate the opportunity to serve as your transportation service provider. We welcome your feedback and questions.

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