Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All Impacted Customers

Final Report: Bridge Outage near Gainesville, Texas

As mentioned in a Service Advisory issued earlier today, BNSF reported the railway bridge over the Red River was damaged by fire. This location is approximately seven miles north of Gainesville, Texas.

The bridge was returned to service at 7:30 p.m. CT on January 25, 2011. Traffic volumes remain high and customers may experience delays of 12 to 24 hours on shipments moving through this corridor. If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to