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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
 
To: BNSF Intermodal Customers and BNSF Equipment Interchange Contract Holders
08/25/2017

BNSF Intermodal 2017 Labor Day Operating Plan

TRAIN SERVICE
This year, the Labor Day holiday falls on Monday, September 4. BNSF will continue to operate Intermodal trains over the Labor Day holiday. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter volumes of traffic and possible train consolidations, shipments from Saturday, September 2 through noon on Tuesday, September 5 may experience delays of up to 24 hours.

INTERMODAL FACILITY OPERATIONS
All BNSF intermodal hubs will observe normal working hours during the holiday period.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal coverage on the days surrounding Labor Day and will maintain a limited staff on Monday, September 4.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.


If you have any questions, please send an email to Customer.Notifications@bnsf.com