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To: All BNSF Customers

Flood Update - A message to BNSF customers about the effects of Midwest flooding on BNSF

To our valued customers:

I’m pleased to report that BNSF’s main lines between Chicago and Kansas City via Fort Madison, Iowa, and Marceline, Mo., and via Quincy, Ill., are open for business this morning, as floodwaters receded and track was re-opened in the Marceline and Quincy areas over the weekend. Both main tracks at Marceline were re-opened Saturday, June 28, and the main line in the Quincy area was re-opened Sunday, June 29.

Crews continue to work around the clock to restore trackage affected by flooding to its normal condition, and trains are moving more slowly than usual through the affected areas, so train traffic moving through those areas and via detour routes will continue to be delayed at least 48 hours. We expect those delays to be reduced as track work is completed, we work through the backlog of traffic and normal traffic flows resume over the next few days.

Our main line across southern Iowa via Ottumwa remains out of service due to flood damage just east of Burlington, Iowa, although waters have receded to the point that crews are able to begin working to restore the damaged trackage, as shown in the photo.

SA 06-30_Flood Update - photo.JPG

Elsewhere, trackage along the west bank of the Mississippi between Burlington and Quincy and between Quincy and St. Louis remains out of service, although the river has crested in those areas. Trackage is also out of service due to flooding at several locations between St. Louis and Memphis, and the river is expected to crest at those locations later this week.

We continue to re-route trains to minimize delay to your shipments, and the scope of the closures continues to affect the overall velocity of our network, so shipments through the areas affected by flooding may encounter substantial delay.

Thank you for your business and your patience during these extraordinary flood events, and please contact your BNSF representative if you have questions.

John Lanigan
Executive Vice President and Chief Marketing Officer

If you have any questions, please send an email to