Back Customer Notifications Home

Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: BNSF Automotive Customers

BNSF Automotive 2014 Labor Day Operating Plan

This year, the Labor Day holiday falls on Monday, September 1.

BNSF's Automotive 2014 operating plan for the Labor Day holiday will remain focused on meeting customers' expectations while matching operations to any reductions in traffic volumes. Due to higher ground counts at origins this year, near normal train operations are planned. During the holiday period, train and local terminal service will operate according to normal schedules, sizing yard support to reflect specific customer holiday requirements. Given the variable volume levels we may see during the holiday, we anticipate some effect of extending our service schedules as we consolidate volumes to fill trains. We anticipate that shipments originating or arriving destination on Monday, September 1, through Thursday, September 4, may experience extended destination availabilities of up to 24 hours.

Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

All automotive facilities will observe normal working hours during the holiday period.

For interactive tracing 365 days per year, please use BNSF’s Web Tracing tool at by logging in with your user name and password, then selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.

Customer Support will provide normal weekend coverage. A limited staff will be available to take calls on Monday, September 1.

Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions Web tool at Faxed shipping instructions are not accepted. Assistance with shipping instructions at BNSF Waybill Solutions is available 24 hours a day, 365 days a year. Please call 888-428-2673 and select option 3, option 2 and option 3 for assistance.

If you have any questions, please send an email to