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To: BNSF Intermodal Customers and BNSF Equipment Interchange Contract Holders
06/17/2011

BNSF Intermodal 2011 Independence Day Operating Plan

HOLIDAY OBSERVANCE
This year, the Independence Day holiday falls on Monday, July 4.

TRAIN SERVICE
BNSF will continue to operate Intermodal trains over the Independence Day Holiday. However, due to lighter volumes of traffic and possible train consolidations, shipments originating on Sunday, July 3, through noon on Tuesday, July 5, may experience extended destination availabilities of up to 24 hours.

Please contact your BNSF Intermodal Marketing or Customer Support Representative if you anticipate critical service requirements over the holiday.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

SA 06-24_July 4 - Intermodal Hub Hours.pdf

CUSTOMER SUPPORT
For interactive tracing, 365 days per year, please use BNSF’s Web Tracing at www.bnsf.com by logging in with your username and password, then selecting the “Unit Trace” section. For service issues, please call 1-888-428-2673, options 4, 3.

Customer Support will provide normal weekend coverage. A limited staff will be available on Monday, July 4.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions web tool at www.bnsf.com. Faxed shipping instructions are NOT accepted. Assistance with shipping instructions at the BNSF Revenue and Pre-Rate Waybilling Center is available 24 hours per day, 365 days per year. Please call 1-888-428-2673, options 3, 2, 3, for assistance.

STORAGE
The Storage Department will maintain limited staffing for 24 hours on Monday, July 4, and will be staffed as usual on the weekend.

Independence Day is a U.S. holiday as outlined in the BNSF Intermodal Rules and Policies Guide and the BNSF Equipment Interchange Agreement. Below are storage rules applicable to holidays.

Storage free time is the amount of time allowed for a unit to be left at a BNSF facility once notification has been given that the unit is available for pickup or delivery. If Independence Day falls during the unit free time, the holiday will not be included in the calculation of storage charges. If notification is made on Independence Day, the day of notification will roll to Tuesday, July 5.

BNSF strongly encourages equipment pickup at facilities throughout the holiday period. Continual operations and pickups will alleviate congestion and avoid additional charges. If you have questions regarding storage, call our toll-free number, 1-888-428-2673, options 3, 3, 2.


If you have any questions, please send an email to Customer.Notifications@bnsf.com