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To: All BNSF Intermodal Customers

Update Report: Hurricane Ike

Hurricane Ike made landfall in Galveston, Texas at 2:10 a.m. on Saturday, September 13th. Due to the impact of the hurricane, BNSF personnel are unable to enter the Houston area facilities at this time. Freight is still being staged on line or at origin in anticipation of opening.

Customers will receive a separate advisory as soon as all impact to line operations and facilities into the Houston and New Orleans area have been assessed.

If you have any questions, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to