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To: BNSF Intermodal Customers

Update Report: Hurricane Gustav

BNSF continues to restore services impacted by Hurricane Gustav. New Orleans intermodal facility will reopen on September 5, 2008 at 8:00 a.m. Currently, hours of operations will be from 8:00 a.m. to 5 p.m. Monday through Friday until curfew is lifted by local authorities. Saturday, September 6, 2008 BNSF will operate from 8:00 a.m. to 12:00 p.m at the New Orleans intermodal facility. We will be closed on Sunday, September 7, 2008. BNSF will continue to hold inbound New Orleans freight until the mainline has been returned to service. It is expected that the mainline will be open the evening of Friday, September 5, 2008.

Hours of operations until further notice:

Monday through Friday 8:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 12:00 p.m.
Sunday Closed

BNSF Barbour’s Cut and the Houston Intermodal facilities are currently operational.

Customers will see additional delays of 48 to 72 hours.

If you have questions regarding this information, please contact BNSF Customer Support at

1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to