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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.
To: All BNSF Automotive and Consumer Customers

Update Report: Hurricane Ike

As an update to the September 14, 2008 service advisory regarding Hurricane Ike, the New Orleans Intermodal facility is open and operating during their normal business hours.

The Houston and Barbour’s Cut Intermodal and Automotive facilities are still closed pending further evaluation.

Customers can expect delays of 48-72 hours on traffic moving through this area.

If you have questions regarding this information, please contact BNSF Customer Support at 1-888-428-2673, option 4, option 3.

If you have any questions, please send an email to