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To: All Impacted Customers

Severe Weather - Memphis, Tennessee

As mentioned in a Service Advisory on Tuesday, February 05, 2008 a tornado touched down at the Memphis, Tennessee Intermodal Facility.  Hub operations have been shut down.

BNSF personnel are determining the impact and will continue to provide additional updates.  At this time, the Memphis Intermodal Facility is estimated to reopen today at 4:00 p.m. C.T. Due to the debris at the Memphis Hub, some trains may be deramped at the Harvard, Arkansas facility.  Specific information regarding trains deramped at Harvard will be distributed to customers through Customer Support Analysts.

BNSF will add one free day of storage to units in inventory at Memphis, Tennessee due to the facility shut down caused by a tornado.  

If you have any questions, please contact us.

BNSF Customer Support 1-888-428-2673, option 4, option 3.

BNSF Storage Department 1-888-428-2673, option 3, option 3, option 2.

If you have any questions, please send an email to